Client Forms

For your convenience you may preview, print and fill out these forms prior to your scheduled session.  If you prefer I will provide you copies of these forms and you can fill them out during your session

 

 

 

 

Policies

Booking a session

For your convenience you can quickly and easily book online up to 24 hours in advance.  By booking online you can also create a "Login" account which allows you to reschedule or cancel your sessions up to 24 hours prior to your scheduled session time.  You can also text, email or call to book a session.  If you need to cancel or reschedule less than 24 hours in advance please call Christy directly at 425.501.2405.

Payment Policy

ReflexologyLove accepts cash, check , credit/debit cards (Visa, Mastercard, American Express and Discover), Apple Pay or Google Pay payment at time of service.  You can also pay online with any credit/debit card or with PayPal when you book online!  Checks returned by the bank will be subject to an additional $35 fee.

 

Reminder Emails

If you book online you will be notified by email when you have made an appointment. You will also receive an auto generated reminder email prior to your session.  When you book online you can also Login to manage your upcoming sessions.

If you book by phone or email, you will receive a confirmation email and one reminder email the day before your session.  I put forth my best effort to remind you of your session time, however you are responsible for remembering your scheduled session.  If you miss a session that you scheduled, you will be expected to pay for the missed session.

Cancellation Policy

ReflexologyLove has a "24 hours advance notice" cancellation policy.  Sometimes "stuff" happens and this is not possible.  If unable to cancel with at least 24 hours notice please call or text Christy directly at 425.501.2405 to make arrangements.  Missed sessions without any notice will be charged at full price of session.  Keep in mind that if you are experiencing any sort of illness within 24 hours of your appointment you should not come in and should reschedule or cancel at least 24 hours in advance.  In cases of inclement weather please notify Christy as soon as possible of any issues or concerns with traveling to your scheduled session.  I will provide you the same courtesy if I myself become ill or have any closures of the office due to inclement weather.  

Information Privacy Practices

Your personal information is held confidential by ReflexologyLove.

Record Retention

Records will be maintained in a confidential manner and will be secured in a locked file when not in use by Christy Maxwell, Certified Reflexologist.

Client Rights

Clients may request by email to see or obtain a copy of their records. Clients may request that corrections be made if they identify errors or mistakes. Access to records will be made during regular business hours within 10 days of receipt of email request. A fee may be charged for copying and sending requested records. Requested records are sent standard U.S. mail unless the client requests they be sent via express mail (at the client’s expense).

Use of Records

Christy Maxwell, Certified Reflologist, will maintain records. No records or information shall be released without the written authorization of the client, unless compelled by law.

Disclosure of Records

At no time are client records and information released to anyone without written request and release from the client, unless compelled by law (such as subpoenas). At no time are client records sent electronically (email or fax) to anyone unless compelled by law.

Information Retention

Client files are retained for at least seven years before being destroyed.  During this period the client retains the right to request copies of the files. 

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3503 188th ST SW, Suite B, Lynnwood, WA 98037

Info@reflexologylove.com

425.501.2405

ReflexologyLove